Battling with Customer Service: How to Win the War, Part 2 of 2

If you’ve already read Part 1 of “Battling with Customer Service: How to Win the War,” congratulations! You’re halfway to becoming a pro. Follow these last five steps and you’ll be on track to bending the minds of customer service representatives everywhere. Without further ado… 6. Don’t drink and dial. It seems like a good idea at first; the mind says no, but the six-pack says yes. You’ve had a great relationship for years. Why throw it all away over a silly dispute? You decide to pick up that phone, one last time, and see if they realize what they’re missing. Has this logic ever worked? Here’s a hint: no. Calling customer service in an obviously altered state of mind …

10 Strategic Tips On How To Increase Website Sales

If you already have a website or want to get one then spending time learning what your website needs to have in order to increase online sales should be your primary step you take. In this article we are going to cover some major TOP 10 points on what your website should have to consistently drive online sales. 1. Get the attention through clear marketing messages – Your website should have a clear message about your products or business. Show your visitors the benefits they get if they choose your product or business. Make sure that you define your marketing messages clearly for all your critical audiences. 2. Make your visitors feel comfortable – Make sure that your visitors will …

9 Ideas On How To Promote Your Events To Your Internal Customers

Any time you are planning an event, you will want to make sure that you are promoting it so that the internal customers that you have are going to hear about the fun. You will want to follow a few different things so that you are able to have the most fun that can at the event and make it a great success. 1. You will want to first concentrate on each customer as if they were the only one that you have. You want them to feel extra special so that they are able to feel special. You want to be professional and have a positive attitude so that you can leave a lasting impression for future opportunities. 2. …